Payment Policy

Effective Date: April 2026

This Payment Policy explains how payments are handled when shopping on joneswear.shop, ensuring a secure and seamless checkout experience.

1. Accepted Payment Methods

We accept the following payment options:

Credit Cards: Visa, Mastercard, American Express
Debit Cards
Other secure payment providers supported at checkout

All payments are processed securely through trusted third-party payment gateways. We do not store full card details on our servers.

2. Payment Authorization

By submitting payment, you confirm that:

You are authorized to use the selected payment method
Billing information provided is accurate
You consent to the processing of your payment by our secure providers

Payment authorization may involve verification steps to prevent fraud and ensure safe transactions.

3. Payment Security

All payment transactions are encrypted using industry-standard SSL technology
Sensitive information such as credit card numbers is transmitted securely and is never stored on our servers
We comply with all relevant security and data protection regulations

4. Payment Confirmation

Once your payment is successfully processed:

You will receive an order confirmation email
Your order will be processed within 48 hours
If a payment is declined, you will be notified immediately

5. Currency and Pricing

All prices on joneswear.shop are displayed in GBP (£)
The total amount charged may vary slightly depending on your bank or payment provider’s exchange rates (for international cards)

6. Failed or Declined Payments

If your payment fails or is declined:

Double-check that all payment details are correct
Ensure sufficient funds are available
Try an alternative payment method

If issues persist, contact our support team at payment@joneswear.shop.

7. Refunds and Cancellations

Refunds and order cancellations are handled according to our Returns & Exchanges Policy. Refunds will always be issued to the original payment method.